Limited Parts Warranty

1. Warranty period

Lomiki provides the original purchaser with free replacement-part support for eligible parts that are reported within 90 days after delivery. This limited warranty applies only to products purchased directly from Lomiki and is in addition to rights that cannot be excluded under applicable law.

2. What is covered

This warranty covers individual parts that:

• were missing when the product was delivered;
• arrived damaged in transit; or
• have a manufacturing defect that prevents the product from being assembled or functioning as described.

3. What is not covered

This warranty does not cover ordinary wear, cosmetic variations that do not affect assembly or function, accidental loss, damage caused during assembly, failure to follow the instructions, misuse, improper storage, unauthorized alteration, unsuitable glue or tools, liquid damage, or damage caused after delivery by handling outside the supplied instructions.

4. Making a claim

Email us using the address below with your order number, the product and part name or number, a description of the issue, and clear photographs showing the product and the affected part. We may ask for additional information reasonably needed to review the claim. Keep the product and affected parts until we provide instructions.

5. Available remedy

If we confirm an eligible claim, we will provide the covered replacement part without charge, including reasonable standard delivery costs. When the same part is unavailable, we may provide a reasonably equivalent part or another remedy required by applicable law. A replacement part does not restart or extend the original 90-day period unless applicable law requires otherwise.

This warranty does not limit any remedy available to you for damaged, defective, or incorrectly supplied goods under mandatory consumer-protection law.